Frequently Asked Questions

Will ShippingMail destroy the emails and Address Book of Outlook? Can I uninstall ShippingMail if I don’t need it?
We guarantee that ShippingMail will never affect and destroy any data of your Outlook and are responsible for it . You’r able to uninstall it with easy if you don’t like it.

Will ShippingMail purloin the commercial secrets of our computer?
Of course not! We knew that good commercial morality and high public praise are the successful key of ShippingMail..

Are functions of ShippingMail firm?
Comparing with outlook, the testing results as following.
A.Outlook takes 15seconds to open 10,000 mails of Inbox,ShippingMail only takes 3 seconds
B. When cut off power suddenly,Outlook disappears some data but ShippingMail complete.
C. Outlook takes 4 seconds to send a mail,ShippingMail takes 2 seconds
D. Outlook takes 60seconds to receive 300mails,ShippingMail takes 150seconds (to be improved)

Why ShippingMail can not setup Hotmail account?
Because hotmail don't support POP3/SMTP,it only support web online management..

I can not sent and receive mails after installation
2 possibilities may have.
a. Account setting error. Suggest you to reset account,Click “Test Settings” before the steps of “Finish”. Or
b. Didn’t make the port of Anti-Virus open.Please set your fire wall as “Allow ShippingMail visit”

Will ShippingMait be free for ever?
Both the charge version and free version will be existing forever.

Can I delete the advertisement of mail bottom?
No,unless you pay to use registration version..

How to solve the problem in the process of use?
Firstly, read the manual. If still cannot solve the problem, please contact us. Our woking time are 09:00-17:30(GMT+8) 5 days a week.
E-mail:help(#)shippingmail.com
MSN:help(#)shippingmail.com (online)
Tel:+86 592 566 0101